How it works
We now sell directly to the public. We offer an innovative online software system, DIY installation guides, videos and online/phone support to help you get a flawless end product at half the cost.
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Before ordering
Measurements
Take the measurements of your site and determine the exact lengths of the areas where your glass railing or your shower will be positioned. To ensure precise measurements, refer to our measuring guide for detailed instructions.
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Online configurators
Our user-friendly online custom configurator apps are designed to assist you in efficiently planning and estimating the costs for your project. Simply choose the desired hardware specifications and input your measurements. It’s a straightforward process that couldn’t be easier. Complete your purchase securely through our online payment system directly on our website. Should you require any assistance during this process, please feel free to contact us without hesitation.
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Order Processing
Order confirmation
Included in our pricing is the review of your order by our technical team. If required, they will suggest any necessary changes and optimizations. Once you confirm these changes, we will prepare the final technical drawings and proceed with production. Rest assured that our team is dedicated to ensuring the accuracy and quality of your project every step of the way.
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Order processing
Please allocate a timeframe of 3 to 4 weeks for the shipment of your order. Each glass pane is carefully packaged individually to facilitate hassle-free unloading and handling. For optimal protection, the entire order is bundled and shipped on a sturdy wooden pallet. Once the carrier picks up the order, a tracking number will be provided to you for easy tracking of your shipment.
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Final steps
Shipping
For the delivery of your order, a signature will be required upon receipt. In the case of smaller orders consisting of 3-4 glass panes or less, the delivery will be made directly to your doorstep. For larger orders, we provide free curbside delivery, which requires your assistance in unloading the order alongside the driver. If needed, we can also arrange tailgate delivery upon request.
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Reception and Installation
Before proceeding with the installation, we recommend thoroughly inspecting all boxes and packages and verifying the piece count against your order confirmation. To assist you in the installation process, we provide a comprehensive step-by-step installation guide and video, ensuring a smooth completion. If you prefer personalized guidance, you can request a phone meeting with one of our technicians who can provide valuable installation tips.
Our Projects
Clients said…
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2022-07-25
The glass isย up around my deck and I could not be happier! When I decided to put glass around my lakefront deck, I had no idea how to measure it or where to even begin, but after many questions and such expedient and friendly replies from Glass Supply,ย I am very pleased.Their product is excellent quality, service is impeccable, delivery was quick and I just love the look!ย Thank you Glass Supply.
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2021-08-22
I couldn’t have better things to say about my experience with this coming (Will and Alex specifically). The ordering process was easy, delivery was fast (and cheap…even though it was about 2500 pounds of glass, for a 135 foot railing), and the service throughout the experience was great.ย The products themselves are very high quality (don’t be fooled buying cheap spigots on Amazon, buy the heavy ones from these guys), and the glass is very strong and crystal clear.ย When I was missing one tiny part (little plastic spacers), it arrived couriered the next day at no charge.
And bear in mind, all of this was during a pandemic in early 2020…these guys managed to get it done even though the world was in a very weird place.
Just placed another order for a different project and I wouldn’t think about purchasing from anyone else…this is a great little Canadian company.
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2023-09-10
I would recommend them to all of my friends, or whoever asked me about what your company was like ย Great product and Service was even better
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2023-07-25
We needed a railing that did not obstruct our panoramic view.
We live on a remote island off the grid – careful packing so that the glass would arrive safely was critical.
It had to be affordable.
Our remote location meant we needed help in design and we needed guidance on how to install the railing.
Glass Supply was a 5 star on all points.
Bonus- even though we are exposed to the ocean, high winds and storms the glass stays clean without touching it. This was a pleasant surprise.
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2023-04-15
Home owner can easily make it look great. Issue with one piece of glass and quickly in reorder process to replace. Great customer support.
Why buy from Glassupply.com?
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High-end Glass & Hardware Systems at Manufacturer Direct Pricing
No showrooms Sturdy packaging From the workshop directly to you!We deliver custom cut glass, shower, railings and modern glass door systems directly to you. You get premium quality products at incredibly lower (and much fairer) prices than you would at a typical glass shop or retail reseller.
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Guaranteed Delivery Policy
Sturdy packaging Fast Reliable deliveryOur Delivery success rate is over 99% and is up and running across the country. Free Shipping on orders over $300. Any Damaged orders are replaced at no cost.
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1-year Warranty on any Manufacturing Defect
High Quality Trusted Brand Long Lasting ProductsWe offer a manufacturer’s warranty on all our products. Our 1 year courtesy warranty service covers defects in glass, hardware and or workmanship. If you experience any issues, we will reship the defective product at no cost.
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UNIQUE PRODUCTS 100% Customizable Products
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ONLINE CHECKOUT Seamless Online Self Service
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360ยฐ SUPPORT Chat, Email and Phone Support
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SECURE PAYMENTS PCI Compliant Payments
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PRICE MATCH POLICY Offer details available here