• Glass Hardware
• Insulated Glass
• Frameless Mirrors
• Glass Shelves
• Custom cut glass
• Patterned Glass
• Glass Table Tops
• Shower Enclosures

Railing Orders Shipping Policy:

• Order Value (before taxes)$500 to $1,500 $1,501 to $,3000$3,001 and above
• Shipping fees$250 Shipping$250 ShippingFree shipping

Which Locations do you Deliver to?

We ship all orders to anywhere in Canada and in the United States—even Alaska, and Hawaii.

What should I do if the Tracking Number I Receive is not Working?

We ensure our delivery alerts help you stay on top of orders. If the tracking number does not work, you may contact our customer service team.

What should I do if I Receive a Damaged Item?

• Accept the damaged transit freight item(s).

  If you detect damage straight away, it may be your impulse to refuse it, but doing that will only cause delays in our efforts to rectify the issue for you. If you detect damage later, rest assured that you made no mistake in accepting the shipment. Refusal to accept means the item will be transported back to the supplier, and the shipped items are likely to get damaged even more. As an example, if you have a large railing order, chances are only a small fraction of the whole order is actually damaged.

• Document the damage.

  Keeping the damaged items allows you to do this. Take notes on everything. Immediately take photos of the damaged items and the packaging it came in. If one item came damaged and one came intact, take photos of both. Don’t wait: By documenting immediately, it’s stronger proof that you didn’t accidentally do the damage yourself, and that it was indeed inflicted before you handled it.

• Contact Us

  All documentation must be sent to [email protected]. A customer service representative will contact you. Please wait for our reply before taking any action with the glass. If you filed a claim for an exchange, and it has been approved, we will simply reprocess your initial custom order free of charge. You may read the full return/exchange policy here: Returns

Why we might request a SSN or business tax ID for US customs?

When goods are imported into the United States under a formal entry process, U.S. Customs and Border Protection (CBP) requires the importer to be properly identified. For individuals, this means providing a Social Security Number (SSN), while businesses must provide an Employer Identification Number (EIN). These identifiers are used by CBP to process customs documentation, verify the importer’s identity, and ensure compliance with applicable regulations. Whether using a customs broker or handling the process directly, importers must submit their SSN or EIN securely as part of the clearance procedure.